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I eventually had to switch it off and try again. ![]() It got part way but then it said boot failure and it was stuck on the android updating don't switch off phone screen. So I decided to do a factory reset this afternoon. ![]() This morning I received a call but the screen wouldn't turn on. ![]() I have the exact same problem here with my Note 4 ever since the latest update a few days ago my phone has been freezing, lagging, resetting itself and the screen wouldn't wake up.
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